1. Who we are
This website, ansolo.pl, is operated by ANSOLO Sp. z o.o., which is the controller of your personal data.
Company: ANSOLO Spółka z ograniczoną odpowiedzialnością
KRS: 0000522837
Company ID (NIP): 5213678585
REGON: 147408780
Registered office: Domaniewska 22A/18, 02-672 Warsaw, Poland
Contact for privacy matters: info@ansolo.pl
This policy explains what personal data we process when you visit the website or send us a request, and what rights you have under the General Data Protection Regulation (GDPR).

2. What data we collect
We collect only the data you give us and the technical data needed to deliver the website.
Data you send through the request form:
– your name
– your company name
– your email address
– your plant list and any other information you write in the form
– any file you attach to the form
Files you upload. If you attach a document, such as a plant list or a specification, we process the content of that file. Please do not include personal data of third parties that is not necessary for your request.
Data you send by email or phone:
If you contact us directly, we process your contact details and the content of your message.
Technical data:
When you open the website, the hosting platform processes your IP address, browser type and the time of the request. This is needed to deliver the pages and to protect the website against attacks. We do not use this data to identify you.
We do not use analytics, advertising pixels or tracking tools, and we do not buy data about you from third parties.

3. Why we use your data and on what legal basis
– Answering your request and preparing a quote. Data: form, file and email data. Legal basis: steps taken at your request before entering into a contract, Article 6(1)(b) GDPR.
– Performing a contract, if you place an order. Data: form and email data, order details. Legal basis: performance of a contract, Article 6(1)(b) GDPR.
– Keeping accounting and tax records. Data: invoice and order data. Legal basis: legal obligation, Article 6(1)(c) GDPR.
– Delivering and securing the website. Data: technical data. Legal basis: our legitimate interest in a working and secure website, Article 6(1)(f) GDPR.
We do not use your data for marketing emails and we do not make automated decisions about you.
Providing your data is voluntary. Without a name, an email address and a plant list we cannot prepare a quote.

4. Who receives your data
We share your data only with the service providers we need to run the website and handle requests. They act on our instructions as processors.
– Tilda Publishing: website platform and hosting; stores requests and uploaded files sent through the form.
– Google Ireland Limited: Google Sheets, where form requests are saved.
– Our email hosting provider: receiving and storing email correspondence.
If an order follows, we may pass the data needed for delivery to the growers and carriers involved, and accounting data to our accountant.
We may disclose data to public authorities where the law requires it. We do not sell your data.

5. Transfers outside the European Economic Area
Some of our service providers may process data outside the European Economic Area, in particular Google in the United States.
Such transfers take place only with safeguards required by the GDPR: an adequacy decision of the European Commission, such as the EU–US Data Privacy Framework, or the European Commission’s standard contractual clauses. You can ask us for more information about these safeguards at info@ansolo.pl.

6. How long we keep your data
– Requests and uploaded files that do not lead to an order are deleted 12 months after we receive them.
– If you place an order, we keep contract, invoice and delivery records for the period required by Polish accounting and tax law.
– Technical data is kept by the hosting platform only for as long as needed to deliver and secure the website.
After these periods the data is deleted or anonymised.

7. Cookies and similar technologies
This website uses only technologies that are strictly necessary. They do not require consent, so we do not show a cookie banner.
No cookies are set when you browse the website. Your browser keeps one session storage entry named visited. It is a technical marker set by the website platform, contains no identifier, and is deleted when you close the tab.
We do not use analytics, advertising or social media cookies. If this changes, we will update this policy and ask for your consent first.
You can clear cookies and browser storage at any time in your browser settings. The website will still work.

8. Your rightsUnder the GDPR you have the right to:
– ask whether we process your data and receive a copy of it
– have inaccurate data corrected
– have your data deleted where we no longer need it or have no legal ground to keep it
– ask us to restrict processing
– receive the data you gave us in a commonly used format
– object to processing based on our legitimate interest
To use any of these rights, write to info@ansolo.pl. We reply within one month. Using your rights is free of charge.
Complaints:
If you believe we process your data unlawfully, you can lodge a complaint with the Polish data protection authority: Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, Poland, www.uodo.gov.pl. You may also contact the authority in the EU country where you live or work.

9. External links
Our website contains links to external websites, including our webshop at webshop.ansolo.eu. This policy does not apply to those websites. Please refer to the privacy policy published on the website you visit.
10. Changes to this policy
We may update this policy from time to time. The current version is always published on this page together with the date of the last update.